Help

RewardSensei support

Get help with your account, a purchase, bank sync, or something that does not look right. Tell us where the issue happened and what you expected to see.

rewardsensei@myhappy.family

Do not send your bank password, MFA code, or full card number. RewardSensei support does not need them to investigate an issue.

Account access

Sign in to review your account. Open Settings to manage a subscription, download your data, or use the in-product account-deletion controls.

Billing and purchases

A purchase is managed by the store or billing provider that processed it. Include the platform you used, but do not send payment-card details. We can help identify the correct subscription-management path.

What to include

  • Whether you were using the website, mobile app, or browser extension.
  • Your device, browser, or app version when it is relevant.
  • The action you took and the exact error message you saw.
  • A screenshot with account, card, and bank details removed.